Privacy Policy
RoadCastStudio (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (the “Site”) or use our services (collectively, the “Services”). By accessing our Site or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use the Site or Services.
1. Information We Collect
Personal Information
- Contact Details: Name, email address, phone number, billing address, or other similar information when you request services or create an account.
- Payment Information: Credit/debit card details or other payment data when you purchase our services. Note that we typically rely on third-party payment processors, so we do not store full credit card information on our servers.
Non-Personal Information
- Usage Data: Information about how you use the Site, such as pages visited, time spent on the Site, and links clicked.
- Device Information: Details about your device, operating system, browser type, and IP address.
Cookies and Similar Technologies
- We use cookies, web beacons, and other tracking technologies to personalize and enhance your experience. For more information about how we use cookies and how you can opt out, please see the “Cookies” section below.
2. How We Use Your Information
We may use the information we collect for a variety of purposes, including to:
Provide and Maintain Our Services
- Process orders, facilitate payments, and deliver requested services.
- Send you administrative and account-related messages.
Improve and Personalize User Experience
- Understand how users interact with our Site and Services, so we can enhance functionality and content.
- Customize your experience by remembering preferences and settings.
Marketing and Communications
- Send you promotional materials, newsletters, and other information about products, services, or events that may interest you.
- You may opt out of receiving marketing emails at any time by following the unsubscribe link in the message or contacting us directly.
Legal and Security
- Detect, investigate, and prevent fraudulent transactions or other illegal activities.
- Comply with legal obligations, resolve disputes, and enforce our agreements.
3. Legal Basis for Processing (EEA/UK Visitors)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information under one of the following legal bases:
- Consent: Where you have provided your consent (e.g., for marketing emails).
- Contract: Where processing is necessary to fulfill a contract with you (e.g., providing our Services).
- Legal Obligation: Where processing is required to comply with applicable laws.
- Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving our Services), provided these do not override your rights.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
Service Providers
- We may share information with third-party vendors who help us operate and maintain our Site and Services (e.g., hosting providers, payment processors, analytics services).
Business Transfers
- If we merge with, or are acquired by another company, or if we sell or transfer all or a portion of our assets, we may transfer your information as part of that transaction.
Compliance and Protection
- We may disclose your information if required by law or in good faith belief that such action is necessary to (i) comply with legal obligations, (ii) protect and defend our rights or property, (iii) investigate fraud or other wrongdoing, or (iv) protect users’ personal safety.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about how you use our Site and to provide certain features. Cookies are small data files stored on your device.
Types of Cookies
- Essential Cookies: Required for Site operation; cannot be disabled.
- Functional Cookies: Allow us to remember your preferences.
- Analytics Cookies: Help us understand Site usage and improve user experience.
- Advertising Cookies: Used by third-party advertisers to deliver relevant ads.
Managing Cookies
You can usually modify your browser settings to refuse cookies. However, some features of the Site may not function properly if you disable cookies.
6. Data Retention
We retain your personal information as long as necessary to provide our Services or for other essential purposes (e.g., complying with legal obligations, maintaining security, and resolving disputes). When we no longer need your information, we will securely delete or anonymize it in accordance with applicable laws.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction of residence, where data protection laws may differ. We will take measures to ensure that personal information is transferred in compliance with applicable data protection laws, such as entering into Standard Contractual Clauses where required.
9. Your Rights
Depending on your location and subject to applicable law, you may have certain rights regarding your personal information, including:
- The right to access, correct, update, or request deletion of your personal data.
- The right to object to or restrict processing of your personal data.
- The right to withdraw consent (if we process data based on consent).
- The right to lodge a complaint with a supervisory authority (if located in the EEA/UK).
To exercise your rights, please contact us using the information in the “Contact Us” section below. We will respond to all legitimate requests within a reasonable timeframe.
10. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We recommend reviewing the privacy policies of any third-party sites you visit.
11. Children’s Privacy
Our Site and Services are not intended for children under the age of 13 (or applicable age of majority). We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us immediately so we can delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the new Privacy Policy on this page with an updated “Last Updated” date. Your continued use of the Site or Services after any such changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us